I've been using Identity Cloaker since 2010 and the software has been brilliant. On the rare occasions that I've needed to contact support, they have replied in minutes. The servers they use are fast and reliable and there's also a VPN client included. It's been perfect software...seriously. Look no further.
Can’t login, either says password incorrect or reset twice, save your money! AVOID disillusioning how much fraud and false marketing there is online avoid avoid. Refund my money immediately life too short for your scams.
As a recent user of this software I can 100% assure you it is not a scam. I had a similar username and password issue caused when logging on to both the website and the client software. When I did the reset I had to logout and restart both for the changes to take place. Now works every time and is an excellent piece of software. You should not be giving 1* reviews for an application unless you are 100% that you have been scammed. For that to be the case you would have to have lost your money and I can see by the reply that you were refunded! Your initial review should be removed as it affects the rating for this software!
I apologize for the bad experience you have had. Identity Cloaker is definitely not a scam! Your subscription was promptly refunded after you requested it. We offered help solving the issue but you asked for the refund instead, which was issued. I am still sure it would be easy for us to resolve the password issue for you, given the chance.
AFTER I PURCHASED THE TRIAL, ONCE THEY GAVE ME THE LOGIN DETAILS. AFTER I USED THEM FOR THE DESKTOP APP IT SAID WRONG USERNAME OR PASSWORD. ALSO I CAN'T ACCESS THE INTERNET WHEN IT IS INSTALLED. I HAVE TO UNINSTALL IT TO ACCESS THE INTERNET.
Used identity cloaker for years, totally reliable and it works, on computer, Chromebook and and Android. Tried Express too very unreliable kept switching off.
Please contact our helpdesk if you are unable to use the login credentials. A refund will be offered if it's not working for you. We have also multiple versions of application, that will work even if there is a conflict with another application on the PC.
I have been using Identity Cloaker for more than three years. Partly in Tanzania, partly in Europe. I mainly use it when watching some sport events and it always works well for me. Online support has been always helpful.
Paid for a full year by credit card, Identity cloaker site says ''incorrect password'' ---even when reset. Tried everything but no luck! Down loaded latest version, reset password Many emails to support and no response.
Hello, We *ALWAYS* reply to support tickets.Could you please email me at firstname.lastname@example.org and tell me the email address you used so that I can find the previous tickets? Also, please check your spam folder as some email providers block our emails. Additionally, I have just checked our helpdesk tickets and there is no unreplied ticket older than a few hours.
I'm based in eu and Thailand and I use Identity Cloaker all the time (business/defense industry, bbciplayer/commercial sensitive material etc) and have done for 7 years. It's great the only problems I've had are issues with SSL certs for their VPN add on which i was trying to use on someone else's firewall corp network. Support from Tomas is great and I moaned about something once they fixed it and gave me years free sub. I'd say I trust it with my normal data/ip use, just add your own added layer if you need extra security such as passing veracrypt files etc.
Easy to use and set up, Trial fee is ok for 10 days! Did work for some sites like BBC iplayer and ITV player, but will not Sky Go which was why I signed up for the trial, so not the best VPN i have tested.
I apologize our service did not meet your expectations. We cannot guarantee every website will work through our servers. If it did not work for you, please contact our customer support and your subscription will be promptly refunded.
It doesn't cloak your IP address. I have OpenVPN and have run leak tests on both. Identity Cloaker fails. My local internet service provider is shown when tested for leaking. OpenVPN does not. I have to type 200 characters to post this, so I'll keep typing until it can be sent per that rule.
I apologize for the bad experience you have had. Identity Cloaker obviously should cloak your IP address so apparently, there is something wrong with the integration. Please contact our helpdesk at email@example.com and I will ask our programmer to investigate why it is not working properly. I will also add an extra month to your subscription, free of charge, once everything is working properly, for the trouble you have had.
Didn't work at all, received error after installing 'WIcd Daemon is not running! Please restart your mac!' Support then sent me a new version of the software which still didn't work. Thankfully I only paid for a trial period and didn't lose a lot of money. ohallors
Exactly the same problem as previously reported. I've just paid for a years subscription for something that doesn't work. Refund now please!
Support sent me another version that worked. BBC I played works well. Australian streaming channels were too slow to watch.
Please email me directly at firstname.lastname@example.org and if possible, also tell me the ticket number. Identity Cloaker does work on OS X Sierra so we will need to investigate why it did not work on your Mac. It is also possible to connect to our servers via the standard Mac VPN so you do not install the application at all. Also, all purchases are covered by our refund policy so you did not lose any money.
Protects your traffic, secures your ID, allows seamless access to (say) UK sites from European or remote locations I have been using IDC almost since Tomas France brought it to the Internet. I find it a reassuring backdrop to my internet use. With the increase in destructive entities on the internet I feel a little bit better knowing that with my encryption set at maximum it is more difficult for my traffic to be intercepted. At times maximum encryption impacts on performance - but for me not significantly. All in all an excellent product with excellent performance and very good support. As we all become subject to "prying eyes and malevolent influences" IDC is a great comfort and a great programme.
We have used ID Cloaker several times, so I am able to watch, for example, BBC News Live. Easy to set up, no delays and always first class service, if you need support.
As a US-based customer for 6 or 7 years, this service has worked well for me. Some of the servers hang more often or seem slower than others (the US servers, which are the closest geographically, can be poky--congestion?). Until last year when Netflix made changes, I was even able to stream US content on my account while outside the US (but Netflix has tightened up since then, and on my last trip overseas late last fall, this was no longer possible). I have never needed tech support or assistance, but the website seems pretty bare-bones regarding any kind of knowledge base or have questions.
Thank you for sharing your experience. I suggest you contact our customer support regarding the performance issues you mentioned, we have some new US servers available now. Also, regarding the other issue you mentioned, we now have a solution for it too.
I have been a user of IDC for just short of 7 years and although not the only company providing these services, for me reliability is the key and if you have been enjoying this level of service, then why change ?. After some research and trials of other systems i just keep coming back and dont see this changing for the future. Customer service and support ticket response times are extremely prompt 24/7 but best of all you know its going to work 100% . I have the android version on my Hauwei x2 and once again it works flawlessly. If your into your privacy and need something to "Do what it says on the Tin" then look no further, its a No Brainer !
I've been using identiy cloaker for over 5 years but in the last few months it has become very slow. I'd struggle to get download speeds above 70.0 KB/s It used to be good but I'd try elsewhere now.
I apologize for the bad experience you have had. I can assure you our servers are very fast still, actually, they are faster than a few years ago. It's also technically impossible you would get the same bad performance with multiple servers. Please contact our customer support at email@example.com and I will personally reply to your support ticket.
Great. Good software for a good price
You will not find a better VPN system than Identity Cloaker, it works superbly and they provide an amazing all round service its efficient, fast and their tech guys are superb they will help with any problems that occur including outside sources and can even do it remotely which is a God send especially when windows10 enforces an unhelpful update that causes mass havoc, go for it its brilliant you will love it
I have used the program on my laptop and iPhone/iPad for quite a few years and it is absolutely simple to use and set up. I never had an issue. It works perfectly. However, recently I had an issue on my laptop and the program would not run. Expecting the normal reply.....! I emailed Identity Cloaker and….. I am astonished at the help and resolve to remedy the issue on my laptop. Brilliant response, they even remote connected and sorted the issue! What other company does this today?
I've been using Identity Cloaker for a while now for a few reasons. Firstly it's fast, it doesn't seem as overloaded as some of the other VPN systems. Secondly it has a mobile version which I can run directly on a USB key, this is useful for me as I can't install anything on my work's laptop. It also doesn't need admin rights which are also blocked on my laptop from Windows group policy settings. They have also introduced residential based IP addresses which means it's one of the few VPNs which works with Netflix now. It's a good product and well supported.
Identity Cloaker - сервис обеспечения интернет-безопасности и сохранности личных данных, расположенный в Чехии. Identity Cloaker предлагает своим клиентам сеть анонимных прокси-серверов. Также они используют SSH туннелирование и протоколы L2TP и OpenVPN с шифрованием 256-бит AES. В настоящий момент в сеть Identity Cloaker входит 31 сервер в 16 странах, включая Швецию, Германию, Голландию, Великобританию и США, в целом это 534 IP-адреса. Приложение очень просто настроить и использовать. Программа весит немного и не требует установки. Его можно использовать с USB-карты или карт памяти, также без установки. С Identity Cloaker вы можете не только скрыть свои личные данные, но и обойти блокировки таких сайтов, как Netfix, Hulu, HBO Go, BBC iPlayer, Spotify, Pandora и не только. Вам нужно только указать нужное местоположение. Соединение с помощью Identity Cloaker работает быстро, стабильно и надежно. Присутствует лимит по передаче данных, 30 гигабайт в месяц. Количество одновременно подключаемых устройств не ограничено. Приложение Identity Cloaker работает во всех версиях Windows. Также доступна предварительная версия для Mac. На смартфонах и планшетах с поддержкой iOS или Android можно подключиться через настройку VPN-соединения. Сайт Identity Cloaker предлагает подробную секцию часто задаваемых вопросов, со службой поддержки также можно связаться по электронной почте. Identity Cloaker предлагает несколько планов подписки: 30 дней, 3 месяца, 6 месяцев и год. Также предоставляется 10-дневный пробный период. Кроме этого, присутствует 14-дневная гарантия возврата денег.
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